Privacy policy
Clevantra – Privacy Policy
Last updated: November 26, 2025
Clevantra operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Clevantra is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise interact with us. If any conflict arises between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.
Personal Information We Collect or Process
“Personal information” means information that identifies, relates to, or can reasonably be linked to you. It does not include de-identified or aggregated information.
Depending on how you interact with the Services and applicable laws in your location, we may collect or process the following categories of personal information:
-
Contact details: name, shipping address, billing address, phone number, email address
-
Financial information: payment card details, transaction details, payment confirmations
-
Account information: username, password, preferences
-
Transaction information: products viewed, cart activity, wishlist items, purchases, returns, exchanges
-
Communications: customer support inquiries, emails, messages
-
Device information: IP address, browser type, device type, network data
-
Usage information: browsing activity, interactions, features used on the site
Sources of Personal Information
We may collect personal information:
-
Directly from you
-
Automatically through cookies, tracking technologies, and device interactions
-
From service providers who process information on our behalf
-
From partners or third parties, where permitted by law
How We Use Your Personal Information
We may use your personal information for the following purposes:
1. Provide, Tailor, and Improve the Services
This includes order processing, payment handling, account management, shipping, returns/exchanges, sending notifications, and customizing your shopping experience.
2. Marketing and Advertising
We may send promotional emails or display advertising based on your interactions with the Services, unless otherwise restricted by your local laws.
3. Security & Fraud Prevention
We use your information to authenticate your account, protect against fraud, and ensure safe use of our Services.
4. Customer Communication
To provide support, answer requests, and maintain our relationship with you.
5. Legal Compliance
To comply with applicable laws, respond to legal requests, resolve disputes, and enforce our policies.
How We Disclose Personal Information
We may disclose personal information to:
-
Shopify and other service providers (IT, payment processing, shipping, analytics, customer support)
-
Business and marketing partners for advertising or analytics
-
Third parties when you request or authorize us to do so
-
Affiliates or corporate group members
-
Parties involved in business transactions, such as mergers or acquisitions
-
Law enforcement or regulatory authorities, when required by law
Relationship With Shopify
Our Services are hosted by Shopify. Shopify may collect and process your personal information to operate and enhance the Services. Information may be transferred or stored outside your country of residence.
To learn more about how Shopify processes personal information, visit:
https://www.shopify.com/legal/privacy
To exercise privacy rights related to Shopify’s processing, visit:
https://privacy.shopify.com
Third-Party Websites
Our site may link to external websites or platforms not operated by us. We are not responsible for their privacy or security practices. Review third-party privacy policies before providing personal information.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
Security and Retention
We use appropriate measures to protect your personal information, but no system is entirely secure.
We retain personal information only as long as necessary to:
-
Maintain your account
-
Provide Services
-
Comply with legal obligations
-
Resolve disputes
-
Enforce agreements
Your Rights and Choices
Depending on your location, you may have rights such as:
-
Access / Know what personal information we hold
-
Delete your personal information
-
Correct inaccurate data
-
Data portability (request a copy)
-
Opt out of targeted advertising or data “sharing”
-
Manage email preferences
If your browser supports Global Privacy Control (GPC), we will treat it as a valid opt-out request where legally required.
Residents of the EU/UK may also have rights to restrict processing or withdraw consent (where applicable).
International Transfers
We may transfer or store personal information outside your country.
For EU/UK residents, we rely on Standard Contractual Clauses or other approved legal mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy as needed for legal, operational, or technical reasons. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
For data protection purposes, Clevantra is the data controller of your personal information.